Return & Refund Policy – BN&SONS Wholesale

Your satisfaction is important to us. If you are not happy with your purchase, please review our Return & Refund Policy below.

Returns

You may request a return within 30 days of receiving your order.
To be eligible, items must be:

• Unused
  
  

• In original condition
  
  

• In original packaging
  
  

Certain items may not be returnable for hygienic reasons (personal care items, opened beauty products, etc.)

How to Start a Return

To request a return, contact us at: support@sediqllc.com
Include:

• Order number
  
  

• Reason for return
  
  

• Photo of the product (if damaged or defective)
  
  

We will provide return instructions once your request is approved.

Refunds

After we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Wrong Item

If you receive a damaged, defective, or incorrect item, contact us within 48 hours with photos, and we will replace or refund the item at no extra cost.

Non-Returnable Items

• Gift cards
  
  

• Clearance items
  
  

• Opened personal-care items
  
  

Shipping Costs

Return shipping costs may be the customer’s responsibility unless the item was defective or incorrectly sent.